Should you wish to change your order after your payment has been processed, please email us immediately at orders@mybambino.com.au quoting your order number and we will try our best to accommodate your request. There may be some instances where we are unable to modify your order.

Please click here for refund.

All payments for items purchased through the My Bambino online will be made through a secure payment gateway.

A proof of purchase receipt for the transaction will be sent to you along with your purchase.

We accept: Visa, Mastercard, AMEX, PayPal, AfterPay, Zipay

My Bambino Gift Cards can be redeemed online and are subject to Terms & Conditions as contained on the card.

We will do everything we can to deliver your order as quickly as possible.

• Orders placed before 12pm weekdays (excluding Monday) will be dispatched same day.

• Orders placed after noon AEDT will be shipped the following business day.

• During Promotion and Sale periods, there may be slight delays in receiving your order due to increased volumes. You will be advised of any expected delays during the checkout process.

Delivery is free for orders $150 and over.

A flat rate of $10 per order applies for orders under $150 for domestic orders. For International shipping, flat rate of $10 per order applies.

You can track your order through the email you received when item was sent, or you can track your order here through the DHL portal.

My Bambino currently ships express worldwide!

If you have received an item you believe to be faulty, please contact us at orders@mybambino.com.au quoting your order number to discuss your options for a repair, replacement or refund, subject to the conditions of our Refunds & Exchanges policy.

For Terms & Conditions click here

Gift Cards can be purchased online, Gift Cards are valid for 3 years from the date of purchase.

Please refer to our Sizing Chart on each individual product page.

If the item you have ordered is not the correct size, please click here quoting your order number and email used for purchase to arrange an exchange for store credit.